Have Any Ideas?

I send out a monthly newsletter to those e-mail addresses I have personally and individually acquired. Occasionally, I get a reply asking for removal from the contact list. I perform the removal immediately, provided they are, indeed, on my contact list.

I have, for 2 months now, received a remove e-mail from an apparent recipient. Here’s the rub. He refuses to open the newsletter and use the unsubscribe link at the bottom. That’s fine. I understand. However, his remove e-mail obviously comes from a different e-mail address than the one to which I send him the newsletter. It is NOT a reply. That, too is understandable.

I have written him numerous times in response to his removal request informing him that the e-mail address he uses to demand removal does not exist in my contact list and request that he merely provide me with the e-mail address to which I’m sending my newsletter. I’ve searched my contact list through various filters; name (first and last), domain and any parts thereof.

He refuses to provide same.

I have been accused of being a “SPAMMER” which I am not, never have been, nor ever intend to be. I have also been threatened with legal action and I’d truly like to avoid that. It could all be resolved if I only had the contact address. It would be so easy for both of us.

How do I make this guy happy without foregoing my monthly newsletter mailings?

Any ideas or comments are certainly welcome.

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